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  • Let me start off by saying Dr. Foster is an amazing, friendly, knowledgable Doctor. That is solely the reason I have forced myself to endure the horrible staff at this office through 4 of my pregnancies. His nurse is also very nice and helpful along with 1 girl who generally is the one who checks you in for your appointment. The rest of the staff is horrible. They are so unfriendly and make it seem as if you are annoying them at every moment. They have inappropriate conversations at the front desk where every patient waiting can hear their nonsense gossip. Don't even bother calling. I cannot express how STRESSED out I was through all of my pregnancies because of the people who answer the phones. As a patient, especially pregnant, you expect to be able to call your doctor's office with questions and concerns. Shoot, most OBGYN offices have a line just for questions and concerns. Not here. They will sell their soul before they let you remain on hold for the nurse to get the help you are requesting. You can only leave a message and you can never speak to a nurse until they call back which is likely not that same day. They just tell you, "they are seeing patients today, they are not at their desk because they are taking care of patients, blah blah blah" Well you know what? I am a patient too and have been for many years. I DON'T DESERVE THAT. I HATE that when you call you just get pushed to the side so rudely, they don't care at all about their patient's concerns. Through part of my miscarriages I basically had to beg and cry to let me wait on hold just so I could get advice, ultrasound etc. That's not the way to be treated when you're going through such a horrible experience. Not even the financial lady can get it right. I called and left a voicemail and she never called me back but then they'll resend a billing statement. I have been going here for years because of Dr. Foster and they've changed staff a few times but, they may even be worse than the last. It sucks. Please work on your patient care. This is just sad and not the added stress a pregnant woman needs.
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