Texting, E-mail, GPS, and more or less my life is on my phone. Sadly, over the summer I dropped my cell phone (Motorola Droid Razr M) and shattered the screen. It was such a bad drop that my phone wouldn't even turn on after I dropped it. To make the situation even worse, I was over a year away from a new contract to replace my phone and buying a phone with no contract is just too far out of my price range.
Now did you know that a shattered screen can't be fixed by a Verizon store? I didn't. This was yet another blow to my misfortune over the summer. Thankfully my husband found Smart Fix and took my phone in to get the screen replaced and try to get it to turn on again. I had to be out of town right after the cell phone mishap so he handled the initial drop off of my phone. Smart Fix had a great turn around and my phone was done at the promised time and actually a little early. It did cost a shiny penny to fix (over a $100) but to have my phone back working without having to buy a new one without a contract was definitely worth it.
Now why they get the 5 stars instead of 4 is because they have incredible patience. After I got my phone back it worked just fine for about a day and then it just shut down and wouldn't turn back on again. I charged it for a couple hours and still nothing. I didn't know what to do so I brought it back to Smart Fix and they started working on it right away. The worker took everything apart and double check everything to see what was wrong, but he couldn't find anything. After a bit more trouble shooting they figured out it was my charger that wasn't working. I felt pretty silly, but at the same time relieved.
Thank you Smart Fix for giving me my life line back. If I ever have any more electronic issues I will be back....but I hope I don't need to go back anytime soon.