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| - Oh yes, this place really is a big dill (restaurant pun, don't get it? Guess you'll just have to pay a visit to unravel the mystery).
I can find absolutely *nothing* wrong with FIGS; the food is delicious, the portions are huge, the prices are great, and the staff are the best!
FIGS is such a warm environment and it's clear that there are many regulars from the way the staff engage customers. But they embrace new comers with open arms as well.
I have only been here for breakfast/brunch but this is THE place to be and is hands down my go to. My favourite dish is the classic eggs Benedict, which is served with three eggs instead of the standard two, definitely not stingy. It's served with home fries, but sometimes they'll substitute potato hash for half of the fries. I love the fact that they do this because it shows that the restaurant doesn't have strict conditions and if the cooks want to provide diners with something different, they can and do. The Benny also comes with a fruit salad, which I'm not a particular fan of because of the average quality of the contents that make it look like the side was just slapped together from findings in the fridge, but again, it adds to the homey, quaintness of the place. And with the offering of a side of pancakes or french toast (2 pcs) for $3, how can you not love this place!
The staff are amazing! So friendly and they never rush you out. There also isn't just one waiter or waitress designated to serve one area of the dining space, during my last visit, I was probably greeted by each member of the wait staff at least once. I was even offered a refill of coffee after I had paid the bill. They provide small hard candies with the bills for customers to enjoy after their meals. During one visit I was given a handful of sweets consisting of one candy in each flavour, What customer service! I thought; it was just a fluke but this place is fantastic enough without an OCD level of attentiveness.
Overall, an amazing restaurant run by amazing people and highly recommended.
Bonus: fresh flowers in the washroom!
EDIT: took off a star for the decline in the quality of customer service. During my last few visits I was given the bill halfway through my meal, usually despite the fact that the restaurant was nearly empty. The added niceties I noticed at first are now gone as well. So while Figs still delivers in terms of food, this place doesn't wow me anymore
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