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http://www.openvoc.eu/poi#funnyReviews
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  • My laptop's hard drive was slowly frittering away and I finally decided to get it repaired. Since I am not a techie, I was concerned of being gouged. When entering the store, I headed immediately to the back of the store where 'repairs' section is located. After a quick assessment by Jordan, he confirmed I needed a new hard drive and indicated I buy one from the sales staff. A short wait later, and I was speaking with of the floor staff. He asked questions to understand my usage and needs and recommended a hard drive that fitted my needs. He showed me the inventory list of hard drives from their own site and indicated 2 which would give me the biggest bang for my buck. It seemed transparent and the fact he selected one of the most affordable and value-driven options, I decided to go with his recommendation. After purchasing it, I returned to where Jordan was and handed my new hard drive to him. I signed the order paper and went off in my merry way. Given that I showed up after 'Black Friday', I dealt with a 2 week delay. I received a call to pick it up and it was the most smooth and stress-free process. I would definitely return there if needed. One recommendation: Inform/remind customers they are responsible for installing their own drivers after they pick it up!
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