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  • This has always been our favorite restaurant in Pittsburgh. My husband and I dined here last night for Valentine's Day. In the past, we always received superb service. However, our first server last night was horrible. There was heart confetti on the table and I received a red rose (my husband requested this), but the server took her time coming to our table. She had another large group and was clearly rushed. She did not place the napkin in our laps. When I asked her about this, she balked and informed me that she was not trained to do that. Not only do servers place the napkin in your lap, they match the napkin to your slacks, skirt or dress. When I told her this, she snapped, "Do you want another server?" We said yes. This was a special dinner for us and the restaurant is expensive, but worth the price for exceptional food and service. Thankfully, Koy stepped in as our server, and he was incredible. Our first server should be fired. She alone will ruin the reputation of this wonderful restaurant.
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