We've been to this repair shop a couple times and they have always immediately diagnosed and repaired our clocks. This past time was amazing. Had they been another shop, they could have kept our $300 clock and charged us a lot of money to "fix it" but instead, cleaned the back and even showed me the brand new battery I'd placed (after one had corroded in it) was dead on their meter! We were beyond thrilled! I wish I'd gotten the sweet lady's name but just know they Rock!!!!!!! Plus they have beautiful clocks for sale. We will be back!