I just moved to the area & needed a place to get my haircut. Thanks to these reviews on here, I decided to give Laura Lee a try. And I like it! The price ($45 for a haircut) is great for what you get. They have wonderful customer service from the moment you walk in the door. I was offered tea or water as I waited for my appointment. I loved the hand massage during the haircut too! Since it was my first time there, I got a booklet of coupons for their services (e.g. mani/pedi), which is always a good thing. Erin cut my hair that day, & she knew what I wanted. I'm used to having to tell hairdressers exactly what I want, which is sometimes hard because I'm no beauty expert. But Erin knew exactly what I needed based on what I wanted (I wanted to restyle my hair so I can grow it out (had a bob-style cut)) & did a great job! Although I only gave 4 stars since it was my first time, I will definitely be going back!