I came here today after placing a take out order. When I made the order I was told my order would be ready 10-15 minutes later. I arrived at the restaurant 15 minutes later and paid for my order AFTER I paid I was told it would be a wait because the were backed up on bone less wings.
I was in a hurry (which is why I placed a take out order!) so I told the young lady who was helping me that if the order would take a lot longer I would need to get a refund because I was in a big rush I had an appointment with a wedding planner.
She went to check on the wings and didn't come back until my order was ready and she had it in her hand it took and additional 15 minutes but there was no one around to cancel the order with so I waited. When I revived the order the young lady just handed it to me. She didn't check it with me so I checked it in the car it was complete however the entire bag was sticky and gross with sauce every where all the boxes had sauce on them! Worst experience I have had at a Buffalo Wild Wings.
Besides my experience the restroom was gross. There were at least 20-30 people waiting to be seated which were all told 10-15 minutes to be seated(there was no way that was happening) along with other people frustratingly waiting for their own take out orders. It was just irritating to deal with the staff here they act like they don't see you sometimes and walk away or they hide in the kitchen.