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| - I'm sure there is a reason why everyone is giving this restaurant 5 stars and wish I had the same experience, but unfortunately that was not the case. We've been to this restaurant many times before in California and it's always been great - so naturally we were excited when it opened up right up the street from us. We usually have date night every Friday night and decided to go to Eddie V's a few Friday's ago. We called and the reservations were booked until 9:30. We said that was fine and we'd come in then. We walked to dinner and arrived at 9:40. We were seated within minutes. The vibe was awesome. So far so good. Then our waiter showed up about 15 mins later - which is quite some time to wait for a waiter for an initial greeting. He finally showed up and asked for our drinks orders, my bf put in a drink and I asked if I could sample one of the Roses prior to purchasing the bottle. He said sure and went missing for 15 mins. Then after flagging him down and reminding him, he came back with my boyfriends drink and my sample. I told him that I'd just do the glass. He said sure and he'd be right back. We sat around for about an additional 15 mins until I flagged him down AGAIN, and asked "Can I get my wine?", rather than saying "Oh no, I am so sorry for the delay!", he answered "Sure" in a monotone voice. He comes back about 10 mins later and my boyfriend and I could finally CHEERS! At this point his drink was warm... He said he'd be right back to take our order - once again, gone for 15 mins. We had to flag down a different waitress that was passing through who was super nice and took our order to relay to our waiter.
Then the food came out - 30 mins later. Calamari was over cooked. Salad was ok. Au gratin potatoes were good. Steak was good. Fish was good.
Overall, the food was ok - something we'd come back for and try different items on the menu. However, the service was the worst we've both experienced EVER and we dine out quite often - all over the world. The server never once expressed an apology, just a "Can I get you another drink? I promise it wont take 30 mins this time." And blamed it on the bar guy - saying they were very backed up. Which if that was the case, and the bar guy really was that backed up, to pour a simple glass of wine, come back and check in on us, don't leave us hanging for 20 mins at a time.
Very very very disappointed.
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