I can't give them 5 stars because technically I didn't get to see how good of a job they do :-P However, the guy (sorry forgot his name) came out to our home free of charge and took a look at the trees we wanted to have trimmed. He gave his honest advice on how much trimming should be done and said that they'd be happy to come, but the job was a relatively small one and their company has a minimum fee they charge to come out which was higher than what we wanted to pay. I appreciated his honesty! For future reference, this company is probably a better match for landscaping needs that go beyond trimming a few branches.