I have to agree to another's comment about being nervous because of all the negative reviews. My experience was great. The person who helped me was attentive, courteous and prompt and she appeared to give that same level of service and care to all of the people in front of me. The only real complaint I had was the amount of time I had to stand in line, but when you rent from the cheapest car company in town, you can't expect to have your cake and eat it too.
The car we rented, Toyota Camry, was brand new with only 700 or so miles. I was a bit worried about being sold something I didn't want because there are several reviews claiming that but I didn't experience it. I made a reservation via their website several months before my trip and what I was quoted on the site was what I paid.
All in all I would use them again, just have my wife wait at baggage claim and me go get the car only to cut down on the total time they had to wait.