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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-15 00:00:00 (xsd:dateTime)
itemReviewed	Pearle Vision
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Have been a customer for many years here and in Colorado. Had a really really bad experience recently. Mr. Lee read my prescription and ordered lenses. After a few weeks of 'trying to get used to them' I went back after my ophthalmologist told me she felt they were not cut correctly. Again I saw Mr Lee who tried to 'make them work' but could not and I asked that they be redone and he ordered new lenses with my old frames. In the meantime I could only wear my sunglasses during the wait as the ones he had done before were unable to be used - at all. When I returned to pick up the new ones, I made it a point to stop by and say thank you to him (he was with another customer) and he snidely said, where are the old ones I want them back (they were also in my frames). I was wearing my sunglasses and didn't have them with me. Today I made the long trip back up there to return 'his' lenses and will never step foot in this place again nor recommend it to anyone. Nor will my husband who has been a customer even longer than I have and was in the lobby during both exchanges. In a day when eye care, lenses and the work is so very expensive, professional customer service should be a must and should be exhibited by the general manager first. Since Lee IS the General Manager I hope that someone above him is reading this review. Also never was there any apology for the waste of my time nor the drive for their mistake. The one star is for the front desk, they were at least cordial both times around.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	D

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