The owner seems to be a nice guy, however there are definitely things that need to be addressed ASAP. See below...
Atmosphere- 4 stars ( sports fans, nice tv's, Chicago Games. )
Service- 1 star (Horrible and they are not prepared for game day crowds.)
Food- 2 stars ( With the Chicago theme, I was hoping for better and they had small portions for the high prices. Disappointed!)
Management- 1 star (Had an incident and they did not have any urgency to resolve. Did not follow up with me and did not offer to comp my meal. Acted like they did me a favor by comping $9.89 Chi-fries appetizer. Don't want to go into too many details, but make sure you check your glasses for chips because they served me a lemonade with glass shards in it. Needless to say that I will not be returning!)