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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was a visitor in Scottsdale This last weekend and enjoyed most of what Scottsdale restaurants offer however when trying to reserve a restaurant there were limited non chain restaurants available in the 6:30-8:00 range, so low and behold every time was open at Ben and Jacks. Let's begin by walking in the door, the hostess was cordial and inviting, the manager on duty happily stayed at the bar with his phone in hand seemingly uninterested in the events of the evening. The hostess seated my group of 4 in the center of the dining room where it was so dark I couldn't see my plate, I asked to move and was accommodated. The dining room had 5 tables filled with nearly 15 open and this was Saturday evening at 7:30pm. The server was friendly but didn't seem to understand how the food was prepared when simple questions were asked. The food came out epically wrong. A steak house that saturates it's so called 28 day dry aged steak in sizzling butter like a fajita plate at Applebee's simply decimates the quality of the meat. My table asked for medium rare on an assortment of cuts and all came out charred and rare, nearly in edible. The appetizers for a special order came out wrong and the server questioned me when prompted about the mistake. There were 2 servers that came out throughout the meal and the synergy was unimpressive. The bill was average for a steakhouse however the overall bullet points that a fine dining experience should hit simply misfired. Extremely disappointed and would strongly suggest ANYONE to reconsider the blasphemous anecdote that chain restaurants suck to reconsider because You most likely enjoy everything about not going to Ben and Jacks. Ben and Jack if on premise should reconsider there sever positions back in Brooklyn and stay out of the drivers seat.
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