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| - This review is for 3.5 stars (had to knock off a point for no access to a live person on the 1st floor). Large parking lot, seemed busy inside. The signs inside helped somewhat (it was basic, but we needed more info), however, this place was empty. Luckily, my husband's uncle found us in the lobby. There wasn't a staff person in sight until we reached the second waiting room (mostly clean, but there was food crumbs and wrappers on one of the chairs even though there was a sign in front of the door stating "no food or drink beyond this point". The Information desk was in front, but there was a sign on the desk saying noone was available. (The gift shop was also closed.) Bathrooms were easy enough to find, two stalls only, in the ladies bathroom, and the one I used could've been cleaner, as there was a buildup of urine on the seat). Walking around was eerie as the hallways were very empty. The place looked clean and sterile, and the lobby waiting room (the 1st one we saw) was spacious and not-so-typical.
No matter how old or new a hospital is, they always smell the same! I must agree with Christopher G. on his first part of the review (plus, the last time we went to a hospital last year, my younger brother was in one, and sadly he passed away, so bad memories). We came here to visit my husband's Grandma, who had emergency surgery (which went well) this morning. She was in recovery and then moved up the the 3rd floor. As we went down the hallways, there were signs of life. We saw staff people, though most of them were busy, and didn't acknowledge us. The rooms were occupied with patients. There was a cleaning lady as well as a lunch cart being wheeled around. Once we were in the room, the staff nurses said hi to us. Jennifer and Teri were my husband's Grandma's nurses; they were nice. She had a private room with a bathroom. The room overlooked the rooftop of another building, though if you looked past it, you could see the Strip. The room had a Zenith tv placed high up on the wall. We visited with her for a short time, and wanted to let her rest. We also wanted to show her my growing belly (this will be her great-grand baby).
Yes, it is a new hospital, and everything is fairly new, too. But, when you've never been here before, it would've helped to talk to a live person to lead us in the right direction (noone needs help on the weekends?). We would've been lost had we not run into another family member. The signs on the inside are not as well defined as they should be, maybe there should be some arrows.
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