Rodney was extremely rude and yelled at me in the office when I went to pick-up my cabinets. He wouldn't even tell me how many shelf pins I needed for the amount of cabinets I ordered. Because I am a retired teacher he said I spoke to him like he was a "kindergartner." He continued insulting me, while standing over me with his hands on his hips, definitely trying to intimidate me. I was seated at another person's desk. I kept my low voice and asked him "why are you yelling?" He continued personal insults, such as how my handyman must hate working for me. After I left, we noticed he had given us three wrong-sized cabinets. My son got involved because of Rodney and I had to pay more money for the correct cabinets. If I didn't like the product so well I would have gone elsewhere. But, I will report him to BBB and the company.