| rev:text
| - My 13-yr old daughter purchased a pair of earrings for me at this store. She spent $24.84 for the set that we had decided we would exchange for something smaller. I received them on Christmas day and we returned to the store on January 2nd in order to exchange them. We live 93 miles away. The store clerk asked me for the receipt, when I gave it to her, she said, "The purchase date was 12/3/2011 and exchanges were no longer available." I explained our situation, and then, she said, "Besides, the receipt clearly states: No Refund and No Exchange!! All sales are Final!"
I had never tried them on. I only wanted to exchange them. I asked for a store manager. Of course, there wasn't one. I told the clerk that I was very disappointed and that would be the last time I purchased anything in their store. Her response was, "That's fine, we don't need your attitude in here anyways, B----!"
Wow, is that a great way to impress your customers, especially in this economy.
|