4.5 stars, because it's 24 hours (and in the downtown core, we have slim pickings of 24 hour anything )and because my experience with this place mostly pertains to overnight Timmie runs and breakfast hour.
This places is awesome - I love the space and the cleanliness they maintain during the morning rush - I imagine that if they can do that while trying to eliminate the maddening lineup, they can do it any time of the day and in the wee hours of the morning, it is IMMACULATE.
The food here is pretty good - things are baked and prepared to my expectations, I have yet a problem. I like that the staff smile; don't say much often but they at least smile. In the night time they even chat a bit which is nice, because I have done my time as an overnighter in a Tims and other places and it is NOT easy to keep eyes open let alone smile or chat . This was particularly heartwarming as my last dealing with overnight staff at a different Timmies was disheartening.
ONE beef: why are there so many homeless /panhandlers crowding the door to this place? I feel awful walking out with food and no change to donate or even giving a dime to ONE and not to the other 5 that crowd this rather tiny entrance
No it's not gonna stop me from going - I will walk the extra 5 minutes to get my food here and forgo the 3 other Tims in immediate vicinity - but the door people are annoying.