Dan and his Better Than New Furniture Repair company deserve this positive review, albeit for my not doing business with him but rather more for his prompt and thorough communications and manner of how he conducts business. Let me explain as briefly as possible.
I purchase a wall cabinet that due to my mistake was built at too large a depth dimension. I contacted Dan about what it would take in time and cost to shrink the depth so the cabinet could be used for the intended application. We discussed by telephone and he explained they don't often take on such jobs because there is little profit margin. I appreciated the honesty. But still he asked for some pictures to share with his master craftsmen for their opinion, which I sent. Shortly thereafter I received an email communication saying they would do the job including time and cost. Unfortunately for Dan, the establishment from where I purchased the wrong sized cabinet can make a new cabinet properly sized at slightly more than Dan's quote, and I'll have the wrong sized cabinet to hang in my garage.
All that to say Dan's integrity and speed of action helped me make a quick decision on a path forward, which speaks highly of his operation. It's no surprise he has so many 5-star ratings here on Yelp. He will be my go-to in the future should I ever need the services he provides and is now someone I would recommend to friends. Thanks again Dan and all the best.