I work at town square and I always come into McFaddens especially on tuesdays because I love their Brie apple sandwich and the bartenders know me and exactly what I drink, gin &a grapefruit...and have always been very very welcoming and nice. Good conversation and great service. Tonight I came in with a friend that has never been here before and I always talk it up because there is a wide selection of bars and I choose to come here. We came in and sat down and khara was behind the bar. Right away we could tell she either has had a bad day or hates her job. She didn't say hi just what we were and drinking and to see our ID's. pulled them out I asked her how her day was because we all have those kind of days I bartend on the side at neche here at town square so I know how it is...
She immediately had an attitude and when I told her that we worked in town square so she knows to give us a disc..and she gave me the dirtiest look like we were cheap or something and asked for proof that we work here. My friend showed her hers.. and she said ok not even thank you. I showed her an email from my bar and she told me it wasn't enough because it didn't say the name. Understandable, but I didn't understand how she could have such an attitude towards us for no reason. I said that's ok I come in all the time but I've never met you and she walked away saying I've never seen you here and I am the manager here. And I told her she had an attitude because by this time Her response was so rude and she was obviously angry flipping her hair around about to start snapping her fingers lol
I couldn't help but actually ask her why she was so angry and had an attitude. She then said what?! It's because I won't give you your discount...everyone looks at me. So embarrassing...
lol I didn't need it I just didn't get how the bar could turn into such a good vibe to I will NEVER be back. I want to note that it wasn't about the disc it was about how she handled it and how she talks to paying customers. Her response to me asking her why she had an attitude, verbatim;
Ok really?! That's awesome! Really it is! Cool! And turns around
She doesn't care about her restaurant I guess and it was left a bad taste in my mouth. Unfortunately I will never be back and I know you don't need me as a customer but know I will tell everyone I know not to come here because of who is managing this place. I work at a travel lounge in town square.. the only one here so you probably know what company...
I will tell every traveling guest that comes in, not to go here if asked for a recommendation and I will tell them why in short..
I hope the owners take this message seriously. I'm sad about not being able to come here anymore and it's sad that that is the kind of attitude she is representing for McFaddens, which is supposed to be fun.
We come here to relax after work not be yelled at..
Thank you for reading this I know it was long!