I always have a good experience here. Always greeted and great customer service. My grandma had to use the bathroom so they let us go in while my mom was in line buying tickets. I thought that was sweet. We purchased nachos and popcorn, tasty as always! I have to admit yes, it is an older Harkins but they keep up with the cleanliness. I would add just to make sure the bathrooms always stay clean. I did see some toilet paper on the floor. But a family just walked out so that must've been why.