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| - I was there on Saturday, May 28th around 2:30pm and ordered a mango slush with tapioca. The employee (male, 20s, Harry Potter glasses) took my order, and then asked how I would like to pay. I said credit, and he said he didn't take it, which is fine. He said they only take debit, which I had in my hand and reassured him that it was debit. I paid, it was approved and then he proceeded to tell me he didn't take debit and shook his head at me. Then tried to tell me again he didn't take debit, scolded me, and didn't seem to realize my card already went through.
He then proceeded to talk shit about me in Chinese to his co-worker right in front of me. Little did he know, I was watching him the whole time.
When I finally received my drink, I didn't get the tapioca I had ordered. He said, "I asked you and you said no"
I received one of the worst customer service experiences at your store. He was rude, disrespect and confrontational. I will never return to your store again based on this experience and will make sure I tell everyone I know the service I received.
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