We went to the Ihop in Avon for dinner tonight. To say it was a complete disaster would be nice. We placed our order and waited...and waited....and waited. There were 4 adults and 2 kids in our party. The 2 kids meals came our first. They finished their food and none of our meals were out. Finally after what seemed like forever, our meals came out in pieces. 2 of us had to send food back because it was cold. We ordered an appetizer but it never came out. We had to ask for everything (ketchup, mustard, steak sauce, jelly, refills). Finally the appetizer came out after we had finished our meals. The reason the waitress gave...."i forgot to put it in". In the end, they took off one of the meals and did not charge for the appetizer. We weren't the only people who complained and from what I heard, they were comping a lot of people's bills tonight.