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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-05-05 00:00:00 (xsd:dateTime)
itemReviewed	Runyon Appliance
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	This is my first time using a home warranty, and can I say it is a horrible experience this far based on the company they sent me (Runyon Appilance). They were efficient at first calling me the next after I filed a claim. I had issues with my washer, dishwasher, and stove. They tech came out to my house and looked at my stove and 2 burners were not igniting and he looked at it and says what kind of person doesn't clean the covers where the flames come around. I was like ok how are you going to say something like that. Then he looked at the dishwasher and says it needs a new soap dispenser. When he got to the washer he takes it apart and says how did a key get into the washer. Idk I bought the washer with the house maybe it was there before I bought the house. I asked what the issue was and he says needs a new pump. Sounds good to me how long will it take he says 7-10 days. he leaves and I notice a puddle of water all over my floor and the pump there just on the ground (he could have gave me the pump to put away) . So 10 days go by and I hear nothing. I then called and the girl that answered the phone was so unprofessional. She has no people skills and could use a better attitude, she looks up my account and she say it's 7-10 business days with an attitude. I asked the tech never collected payment when should I pay that. You can pay now if you want( thank god I didn't). Ill wait til the items are fixed she then h/u on me after I said that no bye, have a good day or nothing. I didn't know ups or fedex or whatever shipping company doesn't work on weekends. So they call me exactly 2 weeks from the day they first visited and says your appt is tomorrow at 8-11 am. Unfortunately you can't give someone less than 24 hrs to tell them their appt is set. (Should have asked what day works for both parties). They called me back on Friday I asked if they work Saturdays and they said no, and I said I would call back with a time to reschedule. Every time I call no answer just rings (no answering machine) maybe invest in one. After more than 6+ calls on different days of trying to reach them and an email to them, I called my home warranty company AHS. They tried to call and no response either. I just need my items fixed so I don't have to keep taking my clothes to a laundry mat. If this doesn't get handled in a timely matter the bbb with my next step. DONT USE THEM!!!!!!!!!!!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Rudy

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