I came here late morning to take advantage of my birthday email. I'm not generally a fan of Einstein's in general because the service is so spotty no matter the location. At least that's been my experience. There was absolutely no line when I entered and two people behind the counter. I think the problem is they were both helping me versus what I've seen at other locations where you order at one end and pay at the other. So I ordered my breakfast sandwich as a combo meal with fruit as my side. Bag handed to me with no fruit. I also placed a second order for a desert because I had a coupon for 20% off that could not be combined with my free sandwich offer. I assumed all my items were packed in one bag because, again, I'm the only person there and the same person rang me up and I thought packed my items. I drive away and something told me to check. Of course no dessert. I make a U-turn and head back to the store. I told them I didn't get my dessert. The food preparer said, "Aren't there any in the basket by the cashier? " No. He said, "There usually is and proceeded to get me one from behind the counter. Oh, how I wish I could have taken my tip back! Also, the fruit side is not worth it. Smallest serving of fruit ever!