As many others have said, you realize how downhill this place has gone once you visit a better studio.
I should have known when my first experience was coming in for a tour, (which according to their site at the time, tours were available anytime) and the front desk staff pretty much refused to give my friend and I a tour. We knew we wanted to sign up, just wanted to have a look around the (VERY confusing) facilities first. My friend had to pretty much convince one of the front desk staff to just show us around for 5 minutes. Not the way to gain new clients!
I went for a couple months and took mainly the beginner yoga class. Every single class was exactly the same. Some people might prefer this style, but for me it was boring and monotonous. My instructors were good overall, but some seemed just as bored as I was. I prefer passionate teachers who change up the class occasionally to keep it interesting and challenging. It just felt like yoga for the masses.
The main thing going for them is their prices are generally lower than anywhere else. Not necessarily a good thing. People are willing to pay more for cleaner facilities and better instruction! Lowering prices and cutting costs is usually the kiss of death for any business. Put in the necessary costs to improve the place. I pay twice as much at my new yoga studio and could not be happier. Shop around and try a few studios before you sign a contract.