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  • I'm giving 3 stars because the customer srvice was good. We were able to schedule apptmt within a few days of the weekend. I got the carpets done a lil over a month ago and the carpets were left clean. but i didn't expect the carpet to be so stiff a month later and I've vacuumed it several times. The carpet is not only stiff but my husband and I have noticed our feet are drier than ever. We always walk around barefoot and didnt have a problem with feet cracking or dry feet.. and i will have to relate this to the solution they apply on the carpet which acts as a sponge to soak up dirt and grime.. This wouldn't have been a problem if the service guy would've vacuumed it up completely. So we're hiring another company my sister uses because he leaves the carpets super soft and clean.
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