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  • Went here the other night as an alternative since our first pick was full. Normally I like Kelsey's but was quite disappointed with this visit. Though the staff were friendly, the service they gave wasn't the greatest. Not sure if they were understaffed or what but it certainly felt like it. First, we were seated at a booth that was missing a bulb so it was a little dark. Second, the waitresses were quick to try and get our order but once we finally decided what to have, our orders took forever. I like to give everyone the benefit of a doubt so I'm guessing the kitchen staff too were short. But then when our food finally came, it was disappointing. I ordered the chicken strips which were pretty small. Then my side of plum sauce was literally enough to dip their already tiny chicken strips, twice or thrice at most. Also the batter was way over cooked to the point that it was borderline burnt. With the strips, I got some sad looking pieces of carrot and celery. Definitely wasn't worth the $11.99. 2/5. Calamari portion looked generous at first until I realized they had added some chips that were camouflaged with the Calamari. They were at least good, though. Just didn't appreciate the illusion. The chips were under the Calamari which have it that fuller basket effect. 3/5. Spinach dip was alright. Would've been nicer if it were actually warmer. 3/5. So if you look at what we ordered above, you'd think that we would've gotten our order pretty quick, right? Nope. Again, we waited I'd say about 30mins for our food to arrive. On top of that, the dessert that came with the kids meal also took forever. As mentioned, staff were nice and I'm just guessing that they may have been shirt staffed. However the food quality was quite poor and not to mention the place needs to be updated a bit.
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