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| - While you can't argue with the delicious brews, the service and comfort has lacked at this Dane location for several years now.
A few years ago, some friends and I made our first New Year's Eve stop at this downtown Dane. Not only was it ridiculously crowded, there was absolutely no additional seating available nor barely any standing room save right up next to the dj. Understandable, it was New Year's. But the service was worse. Two young, female bartenders were the only staffers available around 9pm. They were slow, to the extent of several beers taking almost fifteen minutes to be served. Shortly afterward, we noticed the only customers being served were handsome young men. Thankfully, we had a few of those with us, which is the only reason I'm certain we ever received our second round. We left shortly thereafter.
I gave it another few go's the past several years, but again, each time served disappointment. The beer was fantastic. The food was great. The service and setting were less than adequate. One summer evening last year, I met a friend for a drink in the basement, which was so hot and humid we had to leave. Another time more recently, the young waitress took so long my friends and I left after one drink.
The beer is the draw to the downtown Dane, but if you're able to hit another location, I recommend it. Hilldale or Fitchburg are bigger, better staffed, and haven't failed me yet.
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