This place was the worst. I have been to many U-Haul operations in my life (apt. moving, company moving, or just needing a truck for the day) and this is the single worst I have ever been to. The personnel outside checking in the truck upon it's return were great, but once you started dealing with the people inside, especially the mgr. you have bottomed out. I would strongly suggest contacting any other U-Haul franchise in the neighborhood (of which there are many), or Penske right down the street at Home Depot prior to dealing with these people. The vehicle I was rented was a mess, then they wanted me to make sure it was clean when I brought it back. The odometer was wrong on the paperwork and I had to have that corrected prior to leaving, and the truck smelled like a smokehouse. Just simply the worst experience possible. If it were possible to leave something lower than 1 star I would do that.