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  • Quite honestly, not sure if I just encountered Viola's on an off night or if the service is generally incredibly slow & inattentive. My friends & I sat down to eat around 8:30, and we waited patiently... Which, frankly, didn't turn out to be a virtue. We were cheerily chatting away for about 15 minutes when one if my friends noticed we hadn't been approached with menus or drinks. Hm. OK? So, we literally found menus that were lying around, as we couldn't find any wait staff apart from the bar tender. After figuring out what we wanted, we approached the bar tender, who was really an awesome guy, and ordered. He put our order in promptly and proceeded to do his job, which shouldn't have been taking food orders, anyway. Another 15 minutes passed, and we were approached by, lo and behold, a waitress! She informed us that they were out of one of the food items we ordered. OK... So we change the order. Another 15 minutes pass and we finally receive our food... Which was decent; not out of this world, but good. Unfortunately, 2 of the orders weren't correct... We decided to just eat, because we didn't want to wait another 45 minutes for food. So, frankly, I KNOW there are thousands of other places in Vegas to get the same kind of faire at an equal price... As I stated, I concede that it MIGHT have been an off night, but I can't think of a time I have ever waited that long for food in a place with multiple open tables. Plusses include the humorous bar tender & decent food. But, let's be real, only a handful of places really merit a wait that long.
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