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| - I've been going to this location for over a year now, usually get the same bartenders, Kaleb and/or Patty. For some reason, tonight was a completely different story on the bar tab. I'm not a big player by any means, but I do play the ENTIRE time I'm there. I usually come with about 2-3 friends and we all order and gamble for HOURS! Tonight, I ordered 3 beers and a $3 order of tator tots. I gambled for over 2 hours at the bar and WASN'T EVEN COMPED ONE BEER! NOT COOL!! No warning, just an "F*#K You" tab when I was ready to go. The excuse I got was, "the manager controls things now and there's nothing I can do". WOW! Really? You can't even comp me ONE beer for the time and money I have put into this place?!?
Me and my friends won't be coming back here EVER! A simple warning would have been nice, but to just keep serving us like you always do and then bring a ridiculous tab without a real explanation, NOT OK!
I cut up my player's card and will NOT be coming back!
Apparently, you shouldn't waste your time gambling here since they are not going to comp any drinks for you and guest service is not their priority! When $20 can't even get you ONE FREE beer, it's definitely time to move on!
Your loss Five Star!!!! I will take this as a hint to spend my money elsewhere! Peace Out!
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