We asked our concierge for a decent family restaurant to go to and he provided a couple of suggestions including beaver hall (bh). I had walked past bh earlier in the day and it appeared slightly formal so I asked the concierge if iWeb might be under dressed however he assured me that MTL is casual in the summer. I entered bh at approximately 8pm and the place was half full at best. The maitre d asked if I had a reservation (code-I want to go to the peeler joint in half an hour). We were seated and our initial waiter came to take our order-he was actually quite pleasant. Food arrived and waiter 2 (I'm going to line up for Celine tickets!) put (left) my wife's order at another table and gave me my daughters kids meal. We thought maybe he was in a hurry to serve the other remaining 2 tables (OMG 4 more hours for Celine-I need to shower). Anyways food was bland but too my surprise no one came by to give the food quality check-how is everything, no one asked - would you like another cocktail (I love Celine!). Now the mad rush to clean up started and chairs and stuff started to fly by us. My daughter could not finish her meal and asked waiter 2 if he could pack it to go. Waiter 2's reply was sure "if you really want to"! After being provided the desert menu we reminded waiter 2 that the kids meal included desert and he said yeah okay-we were sitting around guessing what that might be? We were pissed offf waiting and wondering if we were taking up everyones valuable time however no one was around to flag down for the bill. When we saw waiter 2 we asked if we were taking up too much of there valuable time and we should leave. He said no no like who me? We paid the bill and left feeling disappointed and dissed.