Sorry, but I don't agree with the hype here. The food was johnny rocket quality...what's with the crowds? Portillos got our order wrong, asked me to turn off my camera when I was filming (I take 1 second every day for my year video scrapbook), charged for ranch (dumb!), and all for mediocre food. We had the chicken club and italian beef. Add in some fries, some drinks, and a piece of cake = $40. Uh...no?
They have a sign that basically puts down other restaurants that don't have glass panes peering into their kitchen/prep areas.
Two stars because in general, the staff was very friendly and helpful. I really enjoyed the chocolate cake. The cheese sauce with french fries was good too- same stuff I used to get from the high school cafeteria.
Overall: I like Johnny Rockets better. Same type of food without the crowds.