Empty on a cold afternoon? First bad sign. More expensive than most other locations on the Strip? Second bad sign. There were literally no customers in the store when I went in and the two employees present did not greet me or even look remotely interested when I went to order. I ordered a caramel brulee latte and a peppermint mocha latte; both were almost tasteless and lukewarm. I also asked if they did the holiday sticker card, and the cashier gave me a nasty look and said no.