I have never had a single billing issue, Josh and Bella are quick to fix any issue I have ever had. Not a clean place, 1 or 2 pieces of Equipment that needs fixing, Music can be to loud at times. Most will enjoy this Quote version of Hard core but I have trained in other Hardcore gyms before that were kept clean, that had toilet paper and paper towels stocked regularly and did not leave trash piled up till it was spilling over before emptying the cans. Personally I am happy to buy out my contract and go to fitness 1 or another close gym