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| - We saw this place for the first time in 12/11 but could not get in because it was packed with a wait time of almost 2 hours. Then we saw it on TV on a food channel, maybe Restaurant Stakeout, where it was profiled for horrible service. During this trip to Vegas we stopped by in late afternoon and were seated immediately, although we were warned that the computers were down so the service may be slow.
The experience was mixed. The wife loved her beet salad, and I got smoked salmon on toasts that was very good. We also split a vegie empanada that was good, although the wife liked it better than I.
Our "main" courses consisted of lamb skewers for the wife and serrano sliders for me. Her lamb was tough and chewy. The toughest lamb she ever had at any restaurant in her life. She actually just spit it out in a napkin. My sliders were not very good. There was no serrano ham. I asked the waitress if they forgot to add the ham and she said it was in the beef patty. That was a lie, because the patty was pure beef, unless the ham was microscopic and flavorless. Another problem is that the sliders were dry and overcooked. And I mean way overcooked, as in hockey pucks. Overall, the flavors did not come together with the aioli and it just did not taste good. I could barely finish the two sliders, and frankly, I did not want to. On the positive side, the food came out in a timely manner, despite problems with the computer.
The service was substandard. Our waitress Fernanda disappeared after taking our order. I had to ask random waiters for another drink and for the bill. Mind you, this was 4:30pm and the place was not busy. Where she was or what she was doing, I have no idea. Groups of waiters/waitresses were congregating and talking, hugging, laughing, etc. Apparently, the Restaurant Stakeout effect has worn off.
On the positive side, we arrived during happy hour so drinks were half price.
I wanted to try the filet mignon sliders but they were not on the menu.
My wife wants to give this place a 4, my experience was a 2, so I am compromising on a 3, as in average, not "A-ok". I would never return and would never choose to spend my money at this place again.
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