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| - My salad was good - my friend's salad had a hair in it. Upon noticing this, we waited for our server to come by so we could tell her. Our server, Kailey (same name as me... ironic), had a rather rude response to our discovery: "Okay, what do you want me to do? You've already eaten most of it, right?" ....
My friend and I are both servers, so we understand these things happen. But we also know how to deal with customer situations like this in an appropriate manner. Kailey's response baffled us! We looked blankly at each other, surprised at her blatant disrespect. She then offered to take the food away, which she did. When she returned after 5 minutes later, she had told us the manager gave my friend a 10% discount on her bill, which was less than a dollar off. Insulting. The manager did not even drop by our table to do damage control like responsible establishments do.
Update: this friend of mine emailed the establishment over 2 weeks ago, having received no reply back. Safe to say, we are NEVER returning back here.
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