Guess what geniuses... you can fax your order in before you come in and they have a special line for 'fax orders.' Expect to wait in the take out line around ten minutes or so during peak hours. No need for 20 more reviews complaining about the long line during lunch time. I also work in the area and I come here probably once a week and see how long the line is on a daily basis. Knowing this, I keep this in mind before I come in. Same way I take into account they don't deliver when it's raining out.
The girl who does the take out is a rock star, she always makes my bowl just right. They have never been out of ingridients when I have came in. Worse case scenario, they are out of forks or spoons. But I just let someone at the register know and the problem is quickly addressed. The place is clean enough, unless you plan to eat off the floor... which I don't. So yeah, this location is one of my favorites.