It's 50/50 whether or not everything you pay for will be done to your car. There have been times when I've left and found inside back windows of my car haven't been cleaned or other times the mats haven't been taken care of or the back hatch area hasn't been vacuumed. I only get the Ultimate car wash. Watch out. Now they charge you $2 EXTRA for a small crossover SUV. They designate that under the van/ large SUV category now. Not sure if this is place a good value anymore. :/