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| - I called an placed a carry-out order and was told the order would be ready for pickup at 9:00pm
I arrived promptly at 9:00 pm and there were 3 employees working at the front end. 2 females who appeared to be hostesses and a gentleman. The gentleman who greeted me told me he first needed to take a phone order before helping me. No problem I thought, having worked in the restaurant industry myself many years ago, I understand that one may be involved with handling many activities at the same time.
After completing the phone order which took about 5 minutes, the same gentleman told me he was going to go check on my order. 5-10 minutes later, I looked over at the bar and saw that he was mixing cocktails. A few minutes later he returned to the front counter, and instead of helping me, he proceeded to take another phone call, which lasted another 2-3 minutes.
The last straw was that, after completing the 2nd phone call, which seemingly could have been answered by one of the 2 young ladies (hostesses?) , he reached down under the counter, and retrieved my order WHICH HAD BEEN THERE THE ENTIRE TIME.
So I ended up waiting 20 MINUTES to pick up an order that was done at the time I had arrived.
I left feeling like I was treated less than a priority, and the end result was that my food was cold when I got home.
We wont be back!!!
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