I have ventured into plank many times always in a small group (2-4 people). I would consider the food to be good for Oakville but it is always overshadowed by the terrible service. You can only give a restaurant so many opportunities to disappoint. This past Sunday my dad and I were hanging out and decided to give it another shot. The restaurant was busy but certainly not full, if anything it looked like they were just dying down from a dinner rush. We were greeted at the door, seated in a timely manner and waters poured. Then (spoiler alert: it's about to get nerdy) as if my dad and I had been draped in Harry potter's invisible cloak, we were never tended to again. We waited and waited AND waited and no one came. We watched three servers clean tables, we watched the manager doing sweet F.A., we watched people finish their meals and walk out the door and still no one came. I was getting really pissed off.. Why should I spend my money and support a local establishment that doesn't give two youknowwhats about customer service?! If you don't care then I don't care! So I told my dad we were leaving. We got up, put our coats on and walked right out and no one said a damn thing! So if you want to support a restaurant that is too arrogant to provide good customer service to go along with their decent food then this is the place for you.