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  • It's true about the service. It could be better. If they just turned it up a notch, it would make a huge difference. The manager guy (at least he seems like the manager as he's dressed in a button up and not an apron) taking orders does not come off as friendly. He's not outright rude, but he could at least pretend that he doesn't mind being there. His unsmiling face as he takes your order (and seemingly rushes you to move on) sets the tone for a lackluster trip down the food line toward the harried cashiers. More often than not, food seems overpriced though generally tasty. Also worth mentioning: while we ate at a table off to the side of the bakery section, we were within earshot of two youngish employees. They openly complained to each other about how little the customers' tips were that day. They are certainly within their right to commiserate, but it might be a better idea to save it for break time when not around customers. Frankly, I only return here because my husband sometimes craves a certain sandwich on the menu. This place could be so much more enjoyable if they just cared and tried a little harder with service and atmosphere.
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