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  • The "manager" at this location is so arrogant and ignorant that my family and I will not patronize this or any other any Primanti Brothers restaurant again. The bartender was a very sweet and friendly girl who couldn't have been nicer. We had a couple beers and ordered sandwiches, having a few laughs with the bartender who had time to B.S. because we were literally the only customers in the bar! (We know why now). When our food came, the bread on my sandwich was hard, as if it had been sliced early in the day and left out. The other two sandwiches were fine. I brought it to the attention of the bartender, she apologized and returned it to the kitchen. We shared a laugh about it, no big deal. A few minutes later, out comes the "manager" with my new sandwich. He tells me that there was nothing wrong with the sandwich that I sent back! I couldn't believe that he really wanted to debate the issue! I bit my tongue out of respect for my family but this experience will not be forgotten. How foolish for Primanti's to lose steady customers because of poor management decisions.
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