Just left and not a fan. They called us to say they were running 15 minutes behind, no problem, we came 15 mins later. They then take us to the room where we waited an additional 25 minutes for one massage person to come in...was my husband and I...and then another 5 for another one. They charged us a hour massage and we got barely 45 minutes. The lady up front tried to do add ons for an additional $6, when she should have been offering them for free with the delays and lack of service. Just tell people on the phone that the time they want is not available, don't try to shove everyone in to make a buck. I definitely will not be back. Too many massage places out there that actually have good customer service and make your experience worth coming back to. I was going to say something, but will make my point by not going back and definitely no word of mouth from me!