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| - Would you ever sit down at a restaurant, order your dinner and pay before you eat? Or how about when you drop off your vehicle to the mechanic, would you pay before the service has been done?
No. Then why would you have to pay for your massage before you get it ?
Unfortunately, it appears the only way to book a massage appt with Breathe is to book online and prepay for the massage.
I thought this was weird when I did this but figured, hey, why not. I've never been to BREATHE and they're so close to my home. I booked my massage for the day I was off from work. I received a phone call from Breathe saying the Massage Therapist was unable to perform the service that day, and they had to reschedule I said "That's okay, I would just like my money back then please since this was my day off " "Oh we don't give refunds. " "This isn't awesome" "I'm sorry about that". So I had to prepay for a service, they cancelled on me, and I couldn't even get out of it. Had to reschedule for over a week later.
The massage therapist, Jenn was absolutely amazing. My massage was awesome. I cannot tell you how disappointed I am because I would book with her again in an instant if they either 1) Didn't charge me in advance or 2) offered me a discount for doing do.
Jenn, call me if you ever decide to go solo or work for another spa.
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