Poor customer service. I'm very patient. 10am Sunday December 17th. I ordered a coffee and a sausage egg and cheddar. Received my coffee ok, but waited 15 minutes for no muffin. Many had went through the line by then and received food. I mentioned it to the person at the bar. She yelled it down the way and assured me it would be a minute. I waited another 10 minutes, nothing. I went to the front counter told the story to the person at the register. Same thing, 10 minutes nothing. Returned to her again, she said "oh are you still waiting on your muffin? I said, no I'm done, can I get a refund or something? She gave me a refund for my muffin only and said nothing, not even a sorry. Not friendly, not cool.