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  • An entertaining novelty with poor service, but quality food. I've been here about 6-8 times now, and always this location, although I am sure their are locations. Mongolian Grill all but cries out that it is a chain restaurant. Like the other reviews explained, you sit, order a drink, have a salad and/or soup, then go fill up a bowl of raw meat, vegetables, sauces and spices before giving it to the cooks as they prepare it in front of you with cooking swords. When you return to your table, a bowl of steamed white rice and flour tortillas will be waiting for you. You have the choice of a meal (once) or a feast (unlimited visits to the grill). I think the difference in price is about $3.00, although I always fill my initial bowl to the very top, I have never needed the feast. The restaurant is not very big, and the staff tries to keep from opening the 2nd floor whenever possible, even if there is a wait at the front door, which is very inconvenient in the winter time. VERY COLD! The staff has always been friendly, but all they really do is bring you drinks, clear your plates, and bring you your bill, and it always seems that they are either too slow, or too understaffed. Either way it has been a problem. Earlier I mentioned that I have never had the "feast", just the "meal", yet I always seem to get charged for a "feast", so my biggest tip is to MAKE SURE YOU CHECK YOUR BILL. Don't get charged for the wrong order. Even though I love the food, and the ability to create and fine-tune my own dish, the service is not good enough. I return because of the food, but unfortunately I know what I am getting myself into in regards to the service. I'm curious to hear your responses on the service. Is it just bad luck on my part? Stephen Y
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