What can I say about this place without sounding too catty?
Well, it's in a horrible neighborhood, in a sort of run down building. The staff are really nice, and the services it provides for the gay and lesbian community are pretty good. I'm pretty sure this place is non-profit, or they'd likely be in the better location, rather than in a neighborhood where you're quite likely to be shot.
They have a lot of support group facilities and such as well, and do a lot of stuff to help the community. Occasionally they do and say some things that I don't agree with publicly, like moving the Prop 8 protests to their building rather than having it be a unified thing at City Halls across America like it was supposed to be, but overall the good outweighs the bad.