I didn't finish the service. The technician kept hurting me. I asked 4 times for him to be more gentle and not to repeat the same stroke in the same place more than a few times. I was informed the stroke had to be repeated 8 times or it wouldn't work. I had a bruise on my shin the following morning. While I admit to being a bit of a wimp, when the customer asks you to quite pushing so hard because it is hurting, they should adjust. I left less than 10 minutes after I arrived.